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Steps to Evaluating a Singapore Maid Agency

By: Charles Edwards

Getting a maid can be practical. With the stress that comes from working, going to school, taking care of children and the elderly, and other household chores it's only sensible to hire a maid. However, it's not safe to simply pick any maid at randmon. You have to hire one from a proper agency to ensure that the maid will not be an added burden instead. Consider these important points before you choose a Singapore maid angency to help you out:

Make sure the maid agency is licensed by the Singapore Ministry of Manpower (MOM) and accredited by the Consumers Association of Singapore for Good Business Practices (CaseTrust).

As of the moment, only 10 percent of over 700 agencies have been accredited by the CASE. The remaining 90 percent are probably accredited by the Association of Employment Agencies.

Licenses are issued by The Singapore Ministry of Manpower to agencies after a strict evaluation of their business practices. The director of the agency is required to attend and pass the Certificate of Employment Agency course that spans for three months in the Singapore Polytechnic.

Agencies and businesses dedicatied to maintaining a high-level business practice is also accredited by The Consumers Association of Singapore for Good Business Practices.

Look for an agency that conducts surveys and asks for feedback and reactions from its clients. This means that the agency is focused on giving quality customer service and developing their resources, and is more likely to assist you better.

A 365-day guarantee from the agency typically means that in a period of one year, should you realize that the maid does not fit your household or for any other reason, you can get a replacement free of charge.

Not all agencies offer 365 days guarantee. Some give only three to six months, or at most, 400 days. There are also additional benefits that are not available in other agencies.

The agency should have a family satisfaction program and a helpful customer care team.

Like another human being, a maid can develop problems and issues that may affect her job. If this starts to bother you, you can call their customer service and have them counsel the maid, since they may have better rapport with her.

Choosing the maid that clicks with you, your lifestyle, and your household should be a top priority in maid agencies. Therefore, see if the agency has a Match-Point System.

To match the right maid with the right employer, the Match-Point System was formulated. The system determines the match based on the experience, character, needs, and skills that the employer is looking and which the employee has.

See the services the agency can offer. These may include the following:

- Air tickets booking and purchasing

- Embassy endorsement

- Medical check-up for the helper

- Passport and work permit renewal

- Orientation for employment as a helper in Singapore

- Overseas helper recruitment

- Repatriation of maids

- Training in care for children, the elderly, the disabled, and the sick

- Training in cleaning, cooking

- Training in spoken English

- Work permit cancellation

- Workshops

To avoid the hassle of having to find a replacement maid or dealing with a maid you are unsatisfied with, it is important that you choose the right Singpore maid agency to assist you with this task.

Article Source: http://www.articlenorth.com

Do you need a Singapore maid? Get assistance from a Singapore maid agency.

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